It appears that Javascript is not enabled in your Browser?
 
 
Javascript
Not Enabled?

It appears that Javascript is not enabled in your Browser?

 
 

Our online store requires that you have javascript enabled to ensure that you can navigate through the product pages and select the appropriate product options.  Without Javascript enabled you will not be able to configure any of our products that are available in many different sizes and colours.  You may also experience issues when registering your details and placing orders.  For this reason, we would recommend that you activate Javascript by following the instructions below for your specific browser - The BDBikes Team!

 

Identify your browser instructions below...

Follow the instruction to enable Javascript..

Refresh this page, and continue to shop!

Internet Explorer

  1. 1.On web browser menu click "Tools" menu and select "Internet Options".

  2. 2.In the "Internet Options" window select the "Security" tab.

  3. 3.On the "Security" tab click on the "Custom level..." button.

  4. 4.When the "Security Settings - Internet Zone" dialog window opens, look for the "Scripting" section.

  5. 5.In the "Active Scripting" item select "Enable".

  6. 6.When the "Warning!" window pops out asking "Are you sure you want to change the settings for this zone?" select "Yes".

  7. 7.In the "Internet Options" window click on the "OK" button to close it.

  8. 8.Click on the "Refresh" button of the web browser to refresh the page.


Internet Explorer < 9

  1. 1.On web browser menu click "Tools" and select "Internet Options".

  2. 2.In the "Internet Options" window select the "Security" tab.

  3. 3.On the "Security" tab click on the "Custom level..." button.

  4. 4.When the "Security Settings - Internet Zone" dialog window opens, look for the "Scripting" section.

  5. 5.In the "Active Scripting" item select "Enable".

  6. 6.When the "Warning!" window pops out asking "Are you sure you want to change the settings for this zone?" select "Yes".

  7. 7.In the "Internet Options" window click on the"OK" button to close it.

  8. 8.Click on the "Refresh" button of the web browser to refresh the page.


Mozilla Firefox

  1. 1.On the web browser click "Firefox" menu and then select "Options".

  2. 2.In the "Options" window select the "Content" tab.

  3. 3.Mark the "Enable JavaScript" checkbox.

  4. 4.In the opened "Options" window click on the "OK" button to close it.

  5. 5.Click on the "Reload current page" button of the web browser to refresh the page.


Mozilla Firefox < 4

  1. 1.On the web browser menu click "Tools" and select "Options".

  2. 2.In the "Options" window select the "Content" tab.

  3. 3.Mark the "Enable JavaScript" checkbox.

  4. 4.In the opened "Options" window click on the "OK" button to close it.

  5. 5.Click on the "Reload current page" button of the web browser to refresh the page.


Google Chrome

  1. 1.On the web browser menu click on the "Customize and control Google Chrome" and select "Settings".

  2. 2.In the "Settings" section click on the "Show advanced settings..."

  3. 3.Under the the "Privacy" click on the "Content settings...".

  4. 4.When the dialog window opens, look for the "JavaScript" section and select "Allow all sites to run JavaScript (recommended)".

  5. 5.Click on the "OK" button to close it.

  6. 6.Close the "Settings" tab.

  7. 7.Click on the "Reload this page" button of the web browser to refresh the page.


Apple Safari

  1. 1.On the web browser menu click on the "Edit" and select "Preferences".

  2. 2.In the "Preferences" window select the "Security" tab.

  3. 3.In the "Security" tab section "Web content" mark the "Enable JavaScript" checkbox.

  4. 4.Click on the "Reload the current page" button of the web browser to refresh the page.


Opera

  1. 11. a) Click on "Menu", hover mouse on the "Settings" then hover mouse on the "Quick preferences" and mark the "Enable JavaScript" checkbox.

  2. 21. b) If "Menu bar" is shown click on the "Tools", hover mouse on the "Quick preferences" and mark the "Enable JavaScript" checkbox.


Opera < v. 10

  1. 1.On the web browser menu click "Tools" and select "Preferences".

  2. 2.In the "Preferences" window select the "Advanced" tab.

  3. 3.On the "Advanced" tab click on "Content" menu item.

  4. 4.Mark the "Enable JavaScript" checkbox.

  5. 5.In the opened "Preferences" window click on the "OK" button to close it.

  6. 6.Click on the "Reload" button of the web browser to refresh the page.



 

Privacy Policy

Black Dog Customer eService

Black Dog Bikes of Black Dog Projects Ltd. (BDB) are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and secondly to provide you with the best service possible. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future.


Contact information:

 
Black Dog Projects Ltd
Mill House
Tredington
Tewkesbury
Glos GL20 7BW
United Kingdom

Email: sales@bdbikes.co.uk
Executive Directors: J R Menzies-Wilson, C N Menzies-Wilson, S N Thomas


Information:

 
The type of information we will collect about you when you place an order or register on our web site includes:
This information is stored on our internal systems and our website simply verifies you as a customer of BDB. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by visiting your account or emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you should email sales@bdbikes.co.uk We use the information you provide to:
Use of personal information

 
We process personal information collected via BDB for the purpose of:  
When you place an order we need to know your name, email address, delivery address and payment information, depending on the payment method that you choose to use. This allows us to process and fulfil your order and to notify you of the status of your request. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order and enables our couriers to notify you of delivery times.


Newsletter Subscription

 
When you agree, your e-mail address will be used for our own marketing purposes until you unsubscribe. It is possible to unsubscribe at any time. If you do not wish to receive information about our products or services, please tick the appropriate box on the BDB Newsletter Management.



Your Consent

By submitting information to BDB you consent to the collection and use of this information by BDB and its Service Providers (if any)
 in the fullfilment of your order. If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.



Data Security

We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.
We do not store any financial account information or card details this is all handled by our bank as the by our payment service provider
 .


Improving Our Service

BDB does not sell, trade or rent your personal information to others. To better tailor our services to our customers' needs, we use non-identifying and aggregate information to help us make decisions on how to improve BDB. We also share this generic information with our advertisers and other interested, reputable parties with whom we have established a formal business relationship. For example, we may tell advertisers which areas of the site have received the most customer traffic overall, or more specifically, how many customer types have visited certain pages. However, we do not disclose the identifying information of individual customers with advertisers. We also do not use or share the personally identifiable information submitted to us by any other means without providing our customers the choice to opt-out or otherwise bar such unrelated uses.



Cookies

Cookies are alphanumeric identifiers that are transferred to your computer's (or alternative web browsing devices) hard drive through your Web browser to enable our systems to recognise your browser and to provide rich shopping features such as recommend products and loyalty discounts, as well as the storage of items in your Shopping Basket between visits. The Help menu in most common browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, because cookies allow you to take advantage of some of BDB's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any BDB website, or web application features that require you to Sign in. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.



Analytic Tools


Google Analytics is a system used by many website providers to record information about who visits a website. Google set five different cookies with expiry dates ranging from 1 day to 2 years. These cookies are used mainly to differentiate between first time visitors to a website and repeat visitors. They do not contain any personally identifiable information. You can find out more about how Google use cookies at http://www.google.co.uk/policies/privacy/ (English only)



Social Media Plug-ins

Social Media Plug-ins for Facebook and Twitter obtain data for tracking purposes.



International Privacy

The above privacy statement may not be applicable in all countries of BDB visitors or registered community users, as security policies may vary according to the individual Internet laws in each host country.



Disclosures

 
We will not pass your information to any third parties. You can also email us to stop receiving any information about us and our services by emailing us at sales@bdbikes.co.uk. If you have any queries about our Privacy Statement you should contact us by email: sales@bdbikes.co.uk.
 


Privacy, Copyright and Disclaimer

 
Black Dog Projects LTD (BDB) maintains a strict privacy policy in full accordance with the Data Protection Act 1998.
We expect you to maintain the confidentiality of your username and password for your BDB account. We will never sell or pass on your name and address to any other organisation without your consent. Your details are confidential and you will never receive unsolicited mail as a result of ordering from BDB. Unless otherwise stated, all rights, including copyright, in the content, text and graphics of these BDB web pages are owned and controlled for these purposes by BDB. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these BDB pages for any other purpose whatsoever, in any medium, without the prior written permission of BDB. In accessing BDB web pages, you agree that you may only download the content for your own individual and non-commercial use.

©2013 BlackDogProjects Ltd.