It appears that Javascript is not enabled in your Browser?
 
 
Javascript
Not Enabled?

It appears that Javascript is not enabled in your Browser?

 
 

Our online store requires that you have javascript enabled to ensure that you can navigate through the product pages and select the appropriate product options.  Without Javascript enabled you will not be able to configure any of our products that are available in many different sizes and colours.  You may also experience issues when registering your details and placing orders.  For this reason, we would recommend that you activate Javascript by following the instructions below for your specific browser - The BDBikes Team!

 

Identify your browser instructions below...

Follow the instruction to enable Javascript..

Refresh this page, and continue to shop!

Internet Explorer

  1. 1.On web browser menu click "Tools" menu and select "Internet Options".

  2. 2.In the "Internet Options" window select the "Security" tab.

  3. 3.On the "Security" tab click on the "Custom level..." button.

  4. 4.When the "Security Settings - Internet Zone" dialog window opens, look for the "Scripting" section.

  5. 5.In the "Active Scripting" item select "Enable".

  6. 6.When the "Warning!" window pops out asking "Are you sure you want to change the settings for this zone?" select "Yes".

  7. 7.In the "Internet Options" window click on the "OK" button to close it.

  8. 8.Click on the "Refresh" button of the web browser to refresh the page.


Internet Explorer < 9

  1. 1.On web browser menu click "Tools" and select "Internet Options".

  2. 2.In the "Internet Options" window select the "Security" tab.

  3. 3.On the "Security" tab click on the "Custom level..." button.

  4. 4.When the "Security Settings - Internet Zone" dialog window opens, look for the "Scripting" section.

  5. 5.In the "Active Scripting" item select "Enable".

  6. 6.When the "Warning!" window pops out asking "Are you sure you want to change the settings for this zone?" select "Yes".

  7. 7.In the "Internet Options" window click on the"OK" button to close it.

  8. 8.Click on the "Refresh" button of the web browser to refresh the page.


Mozilla Firefox

  1. 1.On the web browser click "Firefox" menu and then select "Options".

  2. 2.In the "Options" window select the "Content" tab.

  3. 3.Mark the "Enable JavaScript" checkbox.

  4. 4.In the opened "Options" window click on the "OK" button to close it.

  5. 5.Click on the "Reload current page" button of the web browser to refresh the page.


Mozilla Firefox < 4

  1. 1.On the web browser menu click "Tools" and select "Options".

  2. 2.In the "Options" window select the "Content" tab.

  3. 3.Mark the "Enable JavaScript" checkbox.

  4. 4.In the opened "Options" window click on the "OK" button to close it.

  5. 5.Click on the "Reload current page" button of the web browser to refresh the page.


Google Chrome

  1. 1.On the web browser menu click on the "Customize and control Google Chrome" and select "Settings".

  2. 2.In the "Settings" section click on the "Show advanced settings..."

  3. 3.Under the the "Privacy" click on the "Content settings...".

  4. 4.When the dialog window opens, look for the "JavaScript" section and select "Allow all sites to run JavaScript (recommended)".

  5. 5.Click on the "OK" button to close it.

  6. 6.Close the "Settings" tab.

  7. 7.Click on the "Reload this page" button of the web browser to refresh the page.


Apple Safari

  1. 1.On the web browser menu click on the "Edit" and select "Preferences".

  2. 2.In the "Preferences" window select the "Security" tab.

  3. 3.In the "Security" tab section "Web content" mark the "Enable JavaScript" checkbox.

  4. 4.Click on the "Reload the current page" button of the web browser to refresh the page.


Opera

  1. 11. a) Click on "Menu", hover mouse on the "Settings" then hover mouse on the "Quick preferences" and mark the "Enable JavaScript" checkbox.

  2. 21. b) If "Menu bar" is shown click on the "Tools", hover mouse on the "Quick preferences" and mark the "Enable JavaScript" checkbox.


Opera < v. 10

  1. 1.On the web browser menu click "Tools" and select "Preferences".

  2. 2.In the "Preferences" window select the "Advanced" tab.

  3. 3.On the "Advanced" tab click on "Content" menu item.

  4. 4.Mark the "Enable JavaScript" checkbox.

  5. 5.In the opened "Preferences" window click on the "OK" button to close it.

  6. 6.Click on the "Reload" button of the web browser to refresh the page.



 

Return Policy

Return Process

To return an Item to us, you simply need to use our returns section of the website.  Alternatively, please email our customer services team via sales@bdbikes.co.uk, stating your order number and the item details that you wish to return.  We will process your return and refund (where required) as soon as possible.


Refunds

Refunds will be processed where goods are faulty, or do not meet the quality expectations of our customers.  Refunds for items will only be processed on receipt of your returned items unless otherwise advised by a BDBikes customer services representative.


Faulty goods

All of our goods are guaranteed for 1 year, so any faulty goods may be returned to us and once received we will refund the original cost to you plus the cost of returning the item (up to a maximum of £10).

If return postage is greater than £10 please contact our customer services team (before returning the item) and we will arrange collection for you, via our courier service.


Other returns

We will accept returns of goods that you wish to return for up to a year, however goods:

We will be unable to refund if this is not the case.
 
The cost of postage for all non faulty returns will be born by the customer.
 


Personalised Items

Unless items are faulty we cannot accept the return of any personalised goods.
©2013 BlackDogProjects Ltd.