Black Dog Customer eServiceBlack Dog Bikes of Black Dog Projects Ltd. (BDB) are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and secondly to provide you with the best service possible. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future.
Black Dog Projects Ltd
Glos GL20 7BW
Executive Directors: J R Menzies-Wilson, C N Menzies-Wilson, S N Thomas
The type of information we will collect about you when you place an order or register on our web site includes:
This information is stored on our internal systems and our website simply verifies you as a customer of BDB. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by visiting your account or emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you should email firstname.lastname@example.org
We use the information you provide to:
Aid strategic development
Audit usage of the site
Use of personal information
We process personal information collected via BDB for the purpose of:
When you place an order we need to know your name, email address, delivery address and payment information, depending on the payment method that you choose to use. This allows us to process and fulfil your order and to notify you of the status of your request. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order and enables our couriers to notify you of delivery times.
providing the best possible service processing any orders you may have made
providing you with information about products and services we offer
When you agree, your e-mail address will be used for our own marketing purposes until you unsubscribe. It is possible to unsubscribe at any time. If you do not wish to receive information about our products or services, please tick the appropriate box on the BDB Newsletter Management.
We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information. We do not store any financial account information or card details this is all handled by our bank as the by our payment service provider .
Improving Our Service
BDB does not sell, trade or rent your personal information to others. To better tailor our services to our customers' needs, we use non-identifying and aggregate information to help us make decisions on how to improve BDB. We also share this generic information with our advertisers and other interested, reputable parties with whom we have established a formal business relationship. For example, we may tell advertisers which areas of the site have received the most customer traffic overall, or more specifically, how many customer types have visited certain pages. However, we do not disclose the identifying information of individual customers with advertisers. We also do not use or share the personally identifiable information submitted to us by any other means without providing our customers the choice to opt-out or otherwise bar such unrelated uses.
Social Media Plug-ins
Social Media Plug-ins for Facebook and Twitter obtain data for tracking purposes.
The above privacy statement may not be applicable in all countries of BDB visitors or registered community users, as security policies may vary according to the individual Internet laws in each host country.
We will not pass your information to any third parties. You can also email us to stop receiving any information about us and our services by emailing us at email@example.com. If you have any queries about our Privacy Statement you should contact us by email: firstname.lastname@example.org.
Privacy, Copyright and Disclaimer
We expect you to maintain the confidentiality of your username and password for your BDB account.
We will never sell or pass on your name and address to any other organisation without your consent. Your details are confidential and you will never receive unsolicited mail as a result of ordering from BDB.
Unless otherwise stated, all rights, including copyright, in the content, text and graphics of these BDB web pages are owned and controlled for these purposes by BDB. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these BDB pages for any other purpose whatsoever, in any medium, without the prior written permission of BDB.
In accessing BDB web pages, you agree that you may only download the content for your own individual and non-commercial use.